Mengunduh Deliveroo: Food Delivery UK Di PC

Theives! Great when you're food arrives, absolutely shocking customer service when it doesn't. Literally taking your money without you receiving your goods! Long messages and pointless phone calls, the app decides in approx 20 seconds if you're eligible to be compensated.... not sure how it carries out a thorough investigation in that time! Uber customer service is great in comparison, has same restaurants if not more, and regular offers. Would definitely recommend uber over these theives.

They are stuck in time. I went abroad for a long holiday and you can't cancel or pause the subscription via the app. You have to uninstall the app and do via the Web cus if u don't delete the app the website will just keep trying to open their app. This is like 1990 when things were less techy. U charge your customers huge amount of money but can't fix a bug in your app? I can't also order food when away, I was trying to order for a friend, forget about it cus roo is in 1990 still

Since the original review this app has not changed. I accidentally chose the worong address when ordering and then tried to change it, but this is simply not possible. I contacted the rider who wasn't permitted by his app to go to the new address while Deliveroo kept pointing the finger at the rider & I This app almost always delivers food late and does not give you an option to cancel the order even when it is 2h overdue. There is no recourse to complain. Appalling customer service experience.